The first time I saw people raise and shake their hands instead of clapping for a speaker, I was intrigued. Clapping to show praise was...

For me, causing offense is something I strive to avoid at all costs – especially given my role as an etiquette expert and business...

Recently, I was in the middle of breakfast at a restaurant with a group of my girlfriends to celebrate our birthdays. As we were chatting...

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If you’ve ever been in charge of coordinating a gift for a speaker who is presenting before your organization or at an event, you know...

I’ve been privileged to speak in front of audiences from Singapore to Sydney to Saskatoon, and I absolutely love the experience of...

Have you ever sat down to a business dinner in another country and realized you’ve made a terrible, unintended error? Or been warmly...

I lost my footing last year. I’ve always been a planner, a goal-setter, a person who gets things done. But after a series of personal...

My voicemail is full of pitches from salespeople. My email inbox is stuffed with them. Same for LinkedIn. You’re probably experiencing a...

My new therapy is bubbling away in a jar on my countertop. I am one of the many thousands of people who have taken up sourdough bread...