What’s Your Name?

December 4, 2017

rememberThere’s something uniquely miserable about forgetting someone’s name. Not only can it make you appear thoughtless or inconsiderate, but it can make the mystery person feel small. And this faux pas can be disastrous when you’re trying to make business connections.

You’re more likely to encounter this delicate situation during the busy holiday season. But don’t panic! A few simple strategies can help you save face.

 Don’t try to guess. The only thing worse than blanking on a name is using the incorrect name. If you’re not certain, keep your mouth closed! Better not to refer to Janet as Eva.

Follow the clues. See if you can extract information with a few carefully worded questions. For example: “When did we last see each other?” or “It’s so good to see you! How long has it been?” Hopefully, you’ll gather enough nuggets of information to trigger a memory and recall a name.

 Ask for help. If you’re in a group setting — at a networking event, for example — discreetly ask a friend or colleague for the person’s name. If you don’t have the opportunity for a private moment, ask the mystery person to introduce himself to your friend: “Please say hello to my colleague Celeste!”

Play the introduction game. At the first opportunity you get, ask the mystery person to introduce herself to someone else you know: “Have you met Jason?” That gives you the opportunity to be courteous while also prompting the mystery person to divulge the information you need.

Fess up. If all else fails, be honest. It’s best to keep it simple by saying, “I’m so sorry. I remember meeting you but I just can’t seem to recall your name. Could you please remind me?” It’s not ideal, but it’s a better option than flailing — or, worse — using the wrong name.

How do you cover your tracks when you can’t remember a name? Or, even better, what do you do to remember names? Tell me in the comments.

 

 

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Posted by Margaret Page in Business Etiquette, Communication, Etiquette Tips, Everyday Etiquette and tagged , , .

 

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